Who We Are

Hyatus owns and manages furnished apartments and houses with the goal of providing clean, comfortable, and reliable hospitality to our guests and partners. We offer short-term, medium-term, and long-term housing to everyone from vacationing families to traveling nurses to corporate travelers.

Comment Privacy

When you post a comment on our site, we store the text you submit so that it can be displayed publicly alongside your profile name and photo (if you’re a registered user). To help block spam, we may also record the browser user agent. We never share these details with anyone outside of Hyatus.

Media Submissions

If you submit photos to Hyatus, please remove any embedded location data before uploading. We use submitted images solely to showcase properties and will not share them with third parties.

Creating and Deleting Cookies

By registering an account with Hyatus, you consent to cookies that remember your login status and display preferences for up to six months. Cookies used only to test compatibility expire at the end of your session and contain no personal information. When you log in, cookies save your session and display settings; no preferences remain stored after account deletion or after 12 months.

Embedded Content from Other Websites

Our pages may include embedded content (for example, videos from YouTube). These third-party sites may collect information about you when you interact with embedded content on Hyatus. We do not control their data practices—please review their privacy policies for details.

Guest Messaging and Support

We communicate with guests via email, SMS, and in-app messaging to confirm bookings, send check-in instructions, and provide local recommendations. All guest messaging is routed through our Zendesk platform; transcripts are stored securely for up to six months to ensure we can resolve any follow-up questions or concerns. We never share your messages with external parties.

Requesting a Copy of Your Data

If you’re a registered user or have submitted any content (like reviews or testimonials), you may request a full summary of all data we hold about you. Simply contact us (see below), and we will provide your data in a commonly used format.

Removing Your Personal Data

At any time, you may ask us to delete all personal data associated with your account or visit. We will honor deletion requests within seven business days. After deletion, we retain no profile information, comments, or chat transcripts beyond what is legally required for auditing.

Contact Us

To request data access, deletion, or if you have any privacy questions, please reach out via our contact form. We store contact form submissions (your question and any submitted contact details) solely to respond to your inquiry and do not share them outside of Hyatus.

How We Use Your Data

We use your information only to:

• Provide and improve our hospitality services
• Display your comments and profile where you choose to share them
• Respond promptly to your questions and support requests

That’s it – your data stays with us and is used only to make your stay and experience seamless and secure.