Effective July 20, 2026
These terms govern transactional text messages sent by Hyatus through Hyatus Guest Support Messaging from +1 (978) 625-7995. Hyatus uses this program to answer booking and stay questions, share requested arrival or check-in information, coordinate maintenance, and continue customer-care conversations.
This program does not enroll you in marketing messages.
How you opt in
You may opt in through the separate, optional, unchecked consent box on our text-message sign-up page, or by clearly asking a Hyatus team member to text you about a specific support request or stay. SMS consent is not a condition of booking, purchasing, or staying with Hyatus.
Support-agent consent language
“Would you like Hyatus to text you about this support request or stay? Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Your consent is optional and is not a condition of booking.”
Message frequency and charges
Message frequency varies with your support request, booking, or stay. Messages may recur while the matter is active. Message and data rates may apply under your wireless plan. Hyatus does not charge a separate fee for this program.
Opt out or get help
Reply STOP to unsubscribe. You may also reply END, CANCEL, UNSUBSCRIBE, or QUIT. After opting out, you may receive one confirmation message and will receive no further program messages unless you opt in again.
Reply HELP for help. You may also email reservations@hyatus.com.
Delivery and availability
Wireless carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on your carrier, device, and network availability. Hyatus may suspend or end the program when reasonably necessary.
Privacy and contact
The Hyatus SMS Privacy Notice explains how we handle mobile numbers, consent records, and support-message information. Mobile information and text-message opt-in consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Questions about this program may be sent to reservations@hyatus.com.