All Hyatus guest reviews

It is a beautiful home with lots of amenities and lots of areas to relax and spend time with family (or be by yourself, if needed or desired). The host provided lots of proactive communication, and we found the location, the home, the amenities, and everything about our stay to be good. The game room was especially fun and helpful for our kids (and adults too!) who enjoyed playing the games and watching the World Cup on the big screen tv. There are lots of great rooms to relax in, exercise in, sleep in, etc. There is a wonderful dinner table and two nice gathering spaces (one of them in the game room). The master bedroom is incredible, though located above the game room so be careful if you have gamers who want to play late into the evening (it will be loud in the master bedroom!). All-in-all, it's really a wonderful place to stay and was nearly a perfect experience for us. We are thankful for the time we were able to spend there.

Absolutely loved our stay! The apartment was new and spotless, beautifully furnished and exactly as described. Everything we needed was provided, and the location made getting around incredibly easy. The host was responsive throughout our checkin and stay. I would happily stay here again and highly recommend it to anyone looking for a comfortable, stress-free place.

Great place, nice location.

Summary: I liked: Ulaşım ve evin lokasyonu çok iyiydi. Yönlendirme maili ve videolar son derece açıklamalı ve başarılıydı teşekkür ediyorum I did not like: Evin içinde konumlu sanırım teknik bir aksam motoru çok ses çıkarıyordu ve evde otururken titremeye sebep oluyordu deprem hissi veriyor ama kısa süreli. Onun dışında herşey çok güzeldi

This place is great for a visit to Boston and a day trip to Salem. Unit was very clean and spacious. Decor very nice. Host was perfect. Most responsive I have had at any time of day. 15 minute walk to train station. Tips. Check in before and download password to WiFi and codes. Download house manual ahead and change ac to permanent hold by pressing hold button down. PDF will be in files app on iPhone. No phone service on our phones so we could not access there. Train to Salem 20 minutes. Linens and beds were nice. Toiletries provided. Nice touch they had toothbrushes and toothpaste. I would bring own body wash if you are picky. Did not suds up well. I highly recommend this unit. It’s about 20 to 25 for uber into Boston. About 20 minute ride. Great kitchen. Coming grounds coffee was 5 minute walk. Good coffee and food. Check in process on third party app was a little different but turned out fine. If u are mostly seeing Boston, you may want unit there.

Had a great time!

Perfect stay and 100% recommend!

Excellent property in general. The building is clean and feels safe with lots of amenities. The apartment is as pictured, clean and cozy and the hosts are extremely responsive. Convenient parking and convenient to shops and restaurants. The only issue was the apartment above us was so noisy that they woke us up more than once early in the morning and in the evening would pace the floor so loud and with so much force it would sometimes shake our unit. The noise reoccurred daily my entire stay. The host said they reported the noise and did not have another unit available, so I was forced to live with it for 7 days.

Location is a can’t miss! A little challenging getting in, lots of security, so close to everything and convenience is off the charts! Could use more comfy bed, pillows and furniture. For what we received i believe it wasn’t worth the price. However, we very much enjoyed the location and access to so much! The correspondence was excellent

The place was very clean and comfortable. It was also centrally located between the north end and Salem/points north, so we were able to do some exploring of the surrounding areas without having to commit to one or the other. The area is being developed, so there is some construction in the area, but it has everything you could need just a short walk or drive away.

Condo was clean and kitchen well stocked. We cooked most of our meals due to medical conditions. Grocery store is a 5 min drive away. We appreciated the parking spot, although the garage door was often broken so not as secure. The air conditioner stopped working on a Friday and was fixed the next afternoon. W/D was convenient and allowed us to pack fewer clothes. Our family enjoyed staying here.

I'll start with the positives. We had a fantastic time at the apartment, the residents we met, and the great facilities that were shared in the building community were a real winner for us. We had no noise issues at all, and the location was great for experiencing the real East Boston community.I'll address other feedback and thoughts below:Value: We booked this property at a premium as the prices had surged due to the World Cup unfortunately. When we checked a few days before arriving, the price had dropped way back down, so that was disappointing. For value, at normal rate, the apartment was fantastic, at the premium we paid it was not worth the money.Cleanliness: We had to connect with Hyatus as soon as we arrived as there were finger prints on the kitchen units, appliances, living room window and mirror. There were very responsive and arrived to rectify the issue. Overall there is an opportunity to improve the cleanliness of the building. The pool area tables, and fountains were dirty for example and to take the place to the next level, could be easily improved.Communications & Check in: We had a 5 star experience with them. Any communications were swiftly addressed and check in was a breeze. If I could offer any feedback it would be the lack of luggage storage at check out. We were out the apartment at 11am and our UK flight home was at 8pm, so the whole day dragging cases about was fun :)