Samantha P.
Hyatus Direct
The apartment was clean, beautiful and had wonderful amenities. The technology to check in, get the apartment number and lock code and opening the key box to get the fob, however, was not great. First their system went down so we were unable to get the apartment number and access codes, and then the lock box did not work. The staff is LOVELY and very communicative and did the best they could, but with over an hour and a half after check in time, to even get us inside, we were frustrated, tired and missed our dinner reservation. They did attempt to make up for it with a Starbucks gift card , which we appreciated. All in all, with a 20 minute walk to Old Town, and a beautiful apartment, it was a fun weekend.
