REVIEW 1285
Christopher M.
Hyatus Direct
The place was clean, safe, and convenient to Boston. However, check-in occurs at 4, and the building staff stops communicating at 5 unless an emergency. If you need anything minor such as washcloths like we did, you are out of luck until mid-morning. The biggest issue we had was that multiple renters without handicap placards or plates were assigned handicapped spots in the garage. We have a handicapped placard and a mobility impaired son and received a regular spot on the roof, which was 17 spots away from the entrance to our floor. This made unloading my son’s wheelchair extremely difficult, especially as it was raining on the day of our arrival. Tatenda messaged that a request was put in with the management for closer parking, but that it was out of his hands. It was extremely disappointing to see handicap spaces being illegally used and blatantly disregarded. I would not recommend other mobility impaired users stay here.
Everett, MA
