All Hyatus guest reviews

Tatenda was a great host and provided prompt answers to questions. The apartment location in Northern Liberties is so convenient to shops, restaurants, entertainment. We parked our car and never needed it until we left. The apartment met our needs and was clean, spacious for 2 people, and comfortable. For a more extended stay more clothes storage space (drawers) would be helpful. The 2nd floor common area for grilling or lounging was great. Use of the fitness center was a bonus too.

Location is perfect. Very quiet unit. I want to be fully transparent for future guests. I was unable to check into unit until almost 45 min after. Access code wasn’t available at 4. Had to call, was told that maybe cleaning wasn’t done yet- it should have been as it was my check in time. Finally get access to my key, only to walk in to a housekeeper inside & the unit not complete. Linens & towels were dirty(towels wet like someone has just showered with them) dryer was full of water in the vessel & lint. Food on the floor. The housekeeper told me that I wasn’t supposed to be there, yet it was after my check in time. I got customer service on the phone & the lady left. They did send a $25 gift card as a sorry & I washed the towels & linens myself. Customer service was apologetic, I just felt uncomfortable after chatting honestly.checking out keycafe didn’t work yet again w/ access code so I had to call customer service. Not sure if this happens a lot but front desk made me think it did.

This was a great house and was well appointed for a large group. There was always something to do or enjoy without ever leaving the house. The host was very easy to communicate with. Great rental!

Summary: I liked: I did not like:

Really enjoyed my stay here the building was great and easily accessible also very close to a lot of fun things and great food!

Awsome experience. My parents loved the place and they are very hard to please.

Summary: We really enjoyed our stay here and would recommend it to friends. I liked: Clean and well kept. Staff was friendly and the gym was very nice. The secure garage parking was great. I did not like:

It was as advertised. Great appt and was clean and as shown in the photos. A couple of issues that we id were promptly taken care of by them. The only negative that I can say is that although the building is beautiful and modern and well taken care of, for some reason, the carpet on the 3rd floor where the unit was located was dirty in many places, but that was it for anything negative. I would assume they will replace it or clean it soon. We would definitely stay there again. J

Great stay! The place was clean, comfortable, and exactly as described. Check-in was easy, and communication was smooth throughout the stay. The location was convenient, and everything worked as expected. I would definitely stay here again and highly recommend it to others.

Summary: Excellent stay, very clean, great location, great support. I liked: Perfect location I did not like: Could have had wi-fi

we had a great stay and Tatenda was an excellent host. She was very quick to respond if we asked for anything. Would recommend staying here if visiting Philadelphia.

We had a wonderful week-long stay at Tatenda's place! The apartment was clean, quiet, well-equipped, and had a great view. We really appreciated the building amenities and the security. The location is perfect. We didn't have any issues. It is close to downtown and the colleges, with restaurants, a market, a park, and the subway all just a short walk away. Tatenda was respectful, and helpful host with excellent communication. Thank you for having us!